Free Shipping
Our goal is to offer you the best shipping options, no matter where you live. Every day, we ship our products to many customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. We will email you a tracking code to follow your shipment.
- Processing time: Order verification, quality check and packaging takes around 7 days depends on the requested items.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 5–15 business days to arrive at their destination but can take longer from time to time.
Returns
%100 satisfaction guaranteed
We are committed to bring you the best quality products in a timely and efficient manner. However, if for some reason you are not completely satisfied with your purchase you may return the item(s) to obtain a refund.
Buyer has 14 days from item delivery to return item back to seller
We accept all returns as far as the returned item is in original unused condition in the original packaging. Return shipping charges are on the buyer’s account. Please expect the refund to be in the same form of original payment used for purchase upon receipt of the returned item.
If we have made an error on your purchase and we sent you the incorrect product we will arrange for a replacement and/or arrange for the incorrect item to be returned at our expense.
In case you receive damaged items please notify us upon receipt. We will make arrangements with you to replace or refund you for damaged pieces.
CONTACT US
Egyptian Artisans Company
25 Alahraz Street
Alexandria, Egypt 21121
Tel/whatsapp: 02 01002224297